Our client, a leading European Telco has deployed Fijoport to manage all PBX and SIP Gateways sold by them to their customers, enabling the monitoring and management of the equipment 24/7 without user intervention at remote site.
The Telco management board chose Fijoport in order to allow its engineers remotely access IP-enabled equipment as if they were directly connected to them on site. This in turn allows them to meet even the most stringent SLAs, while improving customer satisfaction and driving up customer retention.
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